To register an inquiry to the janitor, you must do it through «Your page». You can write a comment on the problem and upload photos.
Our janitors work every day in the weekdays between 08:00-16:00. You will get help as soon as they can. You can follow up on your own case via «My page» and get feedback from the janitor.
Please note that the janitor may enter the apartment if you are not home to fix the problem. They do not have the opportunity to arrange time directly with our tenants.
In case of emergency situations such as water leaks, etc., you must contact the security immediately! Please note that failure to notify in such circumstances is considered a breach of contract and may cause you to become liable for any damage to your apartment. If you have an acute problem, our security guards can help you.